Under License & Keythe following rows are displayed:įortiNAC License File Download: Used for appliances branded as “FortiNAC” (Engine Version 8.3 and above). Step 4: Download KeysĬlick on the serial number whose key will be downloaded. Once Customer Service has updated the records, the new keys can be downloaded and applied. We need to update the MAC Address and UUID values for the following appliances: Open a Customer Service ticket online or by phone.Įxample of ticket entry: Hello Customer Service Team, Step 3: Change Existing MAC Address and UUID Information Click on the pencil icon in the upper right corner to modify.)Ĭollect the information in step 4 for each appliance needing updates. Record the following information in the Product Informationpanel:ĭescription ( Tip: If description is confusing, update the field with the hostname or some other entry that easily identifies which appliance the information belongs. Under the Asset Management panel, click Product List.Ĭlick on the Serial Number to verify the current MAC Address and UUID assigned. Identify the serial number of each appliance whose MAC address and/or UUID has changed. Step 2: Identify Serial Numbers to Update Step 1: Record New UUID and eth0 MAC Addressįor instructions on viewing the UUID and MAC address of an appliance, see KB article 195640. Note: This process does not change entitlements. This prevents FortiNAC processes from starting. If either the eth0 MAC address or UUID has changed, it will no longer match the MAC and UUID encoded in the installed license key. Update Keys Due to UUID/MAC Change | FortiNAC-F 7.2.0
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